Valentin
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Valentin's Trip Date:
19th Nov - 30th Nov 2022
What was your most memorable moment?
Sea Kayaking and Polar Plunge
On a scale of 0 to 10, how would you rate your trip: Antarctic Peninsula Classic?
8 out of 10
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
Tell us about the wildlife
Top
Tell us about Zodiac excursions
Top
Tell us about the expedition team
Top
Tell us about the Seaventure
Top, small vessel and only 87 passengers made the whole trip more social and intimate.
Something Else?
We had a great trip and overall we are really happy with the adventure, service of Swoop and Polar latitudes. There are two topics we would like to give feedback for improvement: - Considering we had booked the owner suite on the boat, it would have been highly appreciated if we would have also had at least rooms with sea view on the two nights in hotel before embarkation - Clear communication about the sea kayaking because we were told that we can basically go kayaking as much as we want (morning and afternoon excursions during the days in Antarctica). Even with perfect weather we would have been only going once per day because there were two kayaking groups. Polar latitude offered us a 50% discount because we were only able to go once due to bad weather, but even 450$ for 1,5 hrs sea kayaking once during the trip is quite expensive and we probably wouldn’t have chosen it with these information beforehand
Do you have any recommendations for Swoop, or feedback about the team?
Please refer to the remarks on second page
Was there anything else Swoop could have done for you to help you prepare for your trip?
Preparation through the adventure planner beforehand was good, informative and on the spot
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
Yes
