Joanne
Australia
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Joanne's Trip Date:
23rd Feb - 18th Mar 2025
What was your most memorable moment?
Kayaking through the ice in Antarctica
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: South Georgia, Antarctica and Falklands Explorer?
9 out of 10
Were Swoop right to recommend Polar Latitudes?
Yes
Tell us about Zodiac excursions
We felt incredibly safe and privileged to be taken out by each and every team member.
Tell us about the expedition team
The expedition team were incredible. They answered any question anyone answered. They were approachable and friendly and we enjoyed many meals with them.
Tell us about the Seaventure
The SeaVenture was a wonderful vessel. Our cabin was spacious and comfortable. The food was wonderful but we put on too much weight !!!!!
Tell us about the Kayaking
We were part of the immersive kayaking team and we were able to have 8 kayaking trips. Our kayaking guides Santi and Fabri were awesome. We felt so special and enjoyed every second.
Do you have any tips or advice for other people planning a trip to Antarctica?
Be prepared for many more days at sea than you think. Although we were so lucky to attend fascinating lectures, there were many hours to wile away. And getting cash out in Argentina is very difficult. You can't use ATMs - every single machine rejected our cards and everyone said the same thing. The only way we could get cash was by transferring money to a Western Union account (that we had to set up) and then withdrawing from a Western Union branch. And you definitely need cash for tipping and some purchases. It would be a good idea for Swoop to add that to their webinar because we were told that we could get cash out in Buenos Aires and no one could.
Has your experience changed your perspective in any way?
Our new awareness of the role Antarctica plays in the the health of the planet has completely changed our perspective on the environment. We have made a commitment to make changes in our behaviour in many ways.
Do you have any recommendations for Swoop, or feedback about the team?
Colin was fabulous and we so appreciate him advising that we go to South Georgia - it was incredible ! Ben was really enthusiastic and knowledgeable though it was very hard to communicate with him once we had paid our balance. He only returned one email and didn't answer the others (but it wasn't a problem because we figured it out ourselves).
How prepared and excited for Antarctica did you feel?
We counted down the days and we were not disappointed.
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
Yes