H&F
Belgium
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
H&F's Trip:
Original Fly & Cruise Expedition CruiseH&F's Trip Date:
7th Dec - 27th Dec 2019
H&F's Ship:
Ocean NovaWhat was your most memorable moment?
The impressive silence (except for the sounds of breeding penguins) in the area, being so close to wildlife and respecting that for a full 100%
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
How likely is it that you would recommend Antarctica 21 to a friend?
10 out of 10
Tell us about the wildlife
We love penguins, we have now tons of pictures (and video clips) of them. Now I can tell the difference between Chinstrap, Gentoo and Adelie Pengiuns, before our trip, we couldn't We wish we could have seen more penguin races Whales were around, but we couldn't take great pictures as they were feeding and were on the surface without showing much of their tails/bodies.
Tell us about Zodiac excursions
Efficient embarking and disembarking Safety yes! see also our comment on the kayak excursion
Tell us about the expedition team
Excellent knowledgeable staff, very friendly and approachable Wendy (penguins), Jonathan (experience), Jessica (Kayak), the photographer (his first expedition, sorry forgot his name, gave very helpful insights on my camera settings!) not to forget Hadleigh! Picked the right areas, got us there safely, got us out of bed on time with the niciest wake up song and text, simple and easy and a great start for the day :-)
Tell us about the Ocean Nova
Yes definitely!! food was very good, excellent choice for dinner, good wine served, food was served with a smile choice for breakfast was great too, there were options from every corner of the world (Asian, European, American,...) cabin was clean, unfortunately some passengers did not respect the request not to throw other than toilet paper in the toilet, that led to a short 'disruption of service', the sink had (2 occasions) a bad odor for a short time when the ship came into movement again. Nothing dramatic, but we thought you should take note.
Tell us about the Kayaking
Super experience, yes definitely! great that we could combine kayak with a landing on site, so we don't have the feeling we missed anything, we just got more out of our expedition, on top of everything already there. See our remark on the leopard seal that came really close
Something Else?
Maybe you could after the trip invite people to, of course if they want, share their best picture of the trip with the group.
Do you have any tips or advice for other people planning a trip to Antarctica?
Use the time lapse option on your phone while you're in your cabin sleeping, like that you don't need to stay awake 6x24hours not to miss anything, and you can get some sleep too
Has your experience changed your perspective in any way?
Already had lots of respect for nature, and it has only but increased ;-)
Do you have any recommendations or feedback for the Swoop team?
Keep up the great work, please continue and inspire people to visit with the greatest respect for nature
