Daffyd

United Kingdom

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Daffyd's Trip Date:

16th Nov - 14th Dec 2016

Daffyd's Ship:

Akademik Ioffe

Overall, how was your trip?

Impossible to state a highlight as one event built on the previous events. Even daft activities like a bar-b-que on deck as it snows and icebergs for decor, what can you say - brilliant. We were lucky with the weather so saw most things and other not so normal like 2 emperor penguins and an Leopard seal. The other passengers created a happy experience and staff and experts knew their stuff making the learning side enjoyable.

In one sentence, what did you think of Antarctica? Did it live up to your expectations?

It was fabulous. Lived up to what we expected and more

Would you visit again?

Yes

How was the service that Swoop provided?

Swoop make preparing for the trip easy. The pre-trip information was important in deciding what to take as well as what not too. Many passengers did not receive information before. Queries were handled swiftly and efficiently. From the first phone call to Alex I felt my concerns desires for the trip were listened to and acted upon. We had the right ship for us.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

10 out of 10

How were your experiences on the zodiac excursions and shore landings?

All excellent and felt safe at all times. Staff who excelled were, Danny Ian Erin Eva & Boris Specialist; Boomer, Dick & Denise

If Swoop arranged some of your travel before/after your voyage. How did we do?

Logistics worked fine , all paperwork and bookings worked Jeremy in Buenos Aires was excellent. Wouldn't recommend routing people through Rio unless they have a stop over, facilities at airport, few and all below ground.

​How would you describe {vessel.title} if talking to somebody potentially interested in going to Antarctica, and what tips would you pass​ on?

Very happy we made the correct choice of "small vessel" Would recommend to anyone wanting an expedition rather than a cruise. Computer suite in media room could do with updating souvenirs were limited

Do you have any tips or advice for other people planning a trip to Antarctica?

thanks to all , go to Swoop for your travel

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