Mary and John
United States Of America
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Mary and John's Trip Date:
8th Jan - 16th Feb 2017
Mary and John's Ship:
Hebridean SkyOverall, how was your trip?
The highlight was stepping onto Antarctica. Landscapes were awesome. The whales and penguins were fascinating. The elephant seal was a real treat to see and hear him snoring. The ship operator's staff and ship crew members were outstanding. They accommodated each passenger individually. The people we met were lovely.
In one sentence, what did you think of Antarctica? Did it live up to your expectations?
Greatly exceeded our expectations
Would you visit again?
Maybe
How was the service that Swoop provided?
Swoop was excellent. Our room was fantastic--much bigger and nicer than I expected. Aimee was wonderful in contacting us prior to travel.. Questions we had were always answered. John was also very helpful. It was perfect. Thank you.
How likely is it that you would recommend Swoop to a friend?
10 out of 10
How were your experiences on the zodiac excursions and shore landings?
Landing on ice floe with Marianno. We saw a elephant seal and could hear him breathing. The icebergs were surreal. A bird hovered over our zodiac--loved it!! Each time out was a unique experience like no other. Seeing a seagull and bird fighting over same space was unbelievable with all the space here. They were just like people fighting. The expedition staff were knowledgeable and caring and had such an enthusiasm for the white continent. I loved all their talks.
If Swoop arranged some of your travel before/after your voyage. How did we do?
Everything worked out like clockwork. Accommodations were wonderful. Dining was fantastic in hotel when we arrived. We received all travel documents that we needed. It was perfect preparation.
How would you describe {vessel.title} if talking to somebody potentially interested in going to Antarctica, and what tips would you pass on?
I was amazed with the elegance of the Hebridean Sky. Our room was quite spacious and furnished beautifully. Anyone interested in going on this trip I would be sure to tell them about our experience. At this point in our life no friends are interested in such a trip. We love to travel and have been on 7 continents. It was perfect.
