Suzette Anderson
United States Of America
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Suzette Anderson's Trip Date:
8th Nov - 8th Dec 2016
Suzette Anderson's Ship:
Akademik IoffeOverall, how was your trip?
It was fantastic. It was everything I had hoped it to be. I was disappointed that we were unable to camp with the penguins. There were way more penguins and seals than I thought there would be. Thought there would be more whales and dolphins. Nice surprise to come back to the ship and have a hot drink with a shot of alcohol in it. A surprise to get to walk on an ice flow. A fun surprise to have an outdoor BBQ on the deck in the snow!!! Best surprise was the thumb drive that the staff made for us of our photos and memories of our vacation. Very nice and it really touched me. I also really enjoyed and got into the Russian word and/or phrase of the day. I was THE only passenger that liked learning the Russian language. Everyone else were deadheads!!
In one sentence, what did you think of Antarctica? Did it live up to your expectations?
It was spectacular and magical. I was in awe at every turn. Very beautiful wild wilderness.
Would you visit again?
Yes
How was the service that Swoop provided?
Yes. I loved the Swoop team. I was very impressed how many times I actually conversed live with them on the phone. They kept me apprised along the entire trek prior to embarkation. The Buff beanie/scarf gift was a nice surprise and sure came in handy.
How likely is it that you would recommend Swoop to a friend?
10 out of 10
