Marc
Customer
Rating
4
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Marc's Trip Date:
11th Feb - 21st Feb 2023
What was your most memorable moment?
Wildlife in the Antarctic
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
4 out of 10
On a scale of 0 to 10, how would you rate your trip: Antarctic Fly & Sail Combination?
8 out of 10
Were Swoop right to recommend Aurora Expeditions?
Yes
Tell us about Zodiac excursions
Very good: long enough and interesting enough. However in my opinion some unnecessary risks were taken just to try and see one bird or one animal.
Tell us about the expedition team
Very good....and very friendly.
Tell us about the Greg Mortimer
Beautiful boat...
Tell us about the Snorkelling
Very nice...
Something Else?
Wonder why Swoop is asking these questions about Aurora Expeditions, when Aurora themselves had already sent their own survey/custommer satisfaction questionnaire?
Do you have any tips or advice for other people planning a trip to Antarctica?
No tips in particular except do not overload yourselves with heavy/warm clothing as the temperatures are not that cold.
Has your experience changed your perspective in any way?
Not at all...
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
No
How prepared and excited for Antarctica did you feel?
Just to make this clear and as regards the questions bellow: I did not travel with Swoop, I travelled with Aurora Expeditions... Swoop was just a marketing arm.
