Stephanie Wong
United States Of America
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Stephanie Wong 's Trip:
Antarctic Basecamp AdventureStephanie Wong 's Trip Date:
26th Dec - 21st Jan 2019
Overall, how was your trip?
The crew, the wildlife, the landscapes, and the other passengers were all incredible!
In one sentence, what did you think of Antarctica? Did it live up to your expectations?
Antarctica was everything I could have hope for and more. It exceeded all expectations I had and I can't wait to get the opportunity to go back!
Would you visit again?
Yes
How was the service that Swoop provided?
Loli and Liz were awesome! They were always available and ready to answer my many questions. The buff that was sent was also incredibly appreciated.
How likely is it that you would recommend Swoop to a friend?
10 out of 10
You chose a/an Antarctic Basecamp Adventure experience. How was that experience?
Everything about this trip was beyond my expectations! It was everything I wanted and more. We got to go on almost all of our landings and the only one we missed was because of icebergs. The crew managed to get us a bonus landing on the final day which was completely unnecessary, but highly appreciated. I would 100% recommend this trip and specifically this mix of staff because it was such an incredible trip. I have bonded with a great number of new friends and I will always have Swoop and the ship's operator to thank for that!
If Swoop arranged some of your travel before/after your voyage. How did we do?
Swoop consolidated all of our travel docs, but we did all of the booking ourselves.
How were your experiences on the zodiac excursions and shore landings?
We got to do almost every single landing with an extra bonus landing on the last day which was completed unnecessary, but highly appreciated! Every site was thoroughly planned and I appreciate our captain's expertise! The bonus activities of the camping, kayaking and mountaineering were so exciting! The staff were always professional and knowledgeable. The staff made this trip more memorable than I ever could have expected.
Do you have any tips or advice for other people planning a trip to Antarctica?
Do your research and be honest about exactly what you want. I wanted adventure with open minded people and it was exactly what I got! Listen to all of the advice from Swoop and never be afraid to ask them any questions! They're super professional and the ship operator they recommended was the best choice for this excursion!
Anything else? Tell us anything you’d like to share that we forgot to ask! It’s ok to leave this empty too :-)
Thank you thank you thank you for all that you've done. I appreciate all of the memories that were made possible because of the decision to choose this company and I could not be more grateful!
