John

United States Of America

Customer
Rating

1

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

John's Trip Date:

10th Dec - 22nd Dec 2022

What was your most memorable moment?

Not sure I have just one Hiking on Antarctica Seeing wildlife (penguins, seals) Viewing majestic landscapes and icebergs

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

1 out of 10

On a scale of 0 to 10, how would you rate your trip: Antarctic Basecamp Adventure?

1 2 3 4 5 6 7 8 9 10

9 out of 10

Do you have any tips or advice for other people planning a trip to Antarctica?

Yep.. book directly with the operators and eliminate middlemen like SWOOP

Has your experience changed your perspective in any way?

It was a great experience and one I will cherish the rest of my life.

Do you have any recommendations for Swoop, or feedback about the team?

The oceanwide crew was great as was the expedition team for the most part. I enjoyed interacting with them.

Was there anything else Swoop could have done for you to help you prepare for your trip?

Provide accurate and pertinent information about the trip.. one example was mountain boots.. for almost all mountaineering expeditions, they weren’t necessary. You should have known that. Printing out all these vouchers also unnecessary. Nobody asked for them. I could keep going but I’ll stop there. I could have brought much fewer items in my luggage had I been provided accurate information. Same applies to boat departure. I could have skipped breakfast and walked off the boat with my luggage as I suspected but you guys never bothered to check on that when I asked about it.

Would you consider another trip to Antarctica with Swoop?

No

Would you be interested in travelling to Patagonia with Swoop?

No

Would you be interested in travelling to The Arctic with Swoop?

No

9 people found this review helpful

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