Kelly
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Kelly's Trip Date:
10th Dec - 22nd Dec 2022
What was your most memorable moment?
Wildlife in general. Great staff on boat.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Antarctic Basecamp Adventure?
9 out of 10
Something Else?
Don’t have the swoop reps tell us to print boarding passes NOBODY ever looked or even asked for them. Waste of time and paper.
Do you have any tips or advice for other people planning a trip to Antarctica?
Pack shorts and Tshirts I was hot more often than cold. And I read on another “site” to bring deck shoes; great advise, I wore them daily.
Has your experience changed your perspective in any way?
I’m a veterinarian with a biology degree, so I’ve studied and contributed to conservation my entire life. Great to see it in action.
Do you have any recommendations for Swoop, or feedback about the team?
I received less communication from the swoop team than I needed. I found out from others in our group about deadlines etc. too little, too late
Was there anything else Swoop could have done for you to help you prepare for your trip?
At least monthly emails and reminders. Maybe it was because we were in a group, contacts went out to group, but I didn’t get them.
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
Yes