Leah
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Leah's Trip Date:
25th Jan - 6th Feb 2023
What was your most memorable moment?
The most exciting was being lucky enough to see all of the Orcas surrounding our ship. They were everywhere, and so beautiful. We all jumped up from dinner and ran outside without our jackets (note: worth carrying your jacket for these sudden surprise viewings!) and it was truly magical.
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Fly & Cruise the Antarctic Peninsula?
10 out of 10
Were Swoop right to recommend Aurora Expeditions?
Yes
Tell us about Zodiac excursions
Zodiac excursions were great. (Definitely wear your waterproof pants!) Easy to do, very sturdy boats and I felt safe on them.
Tell us about the expedition team
The expedition team was super. So many interesting individuals from all over the world, each bringing knowledge about different aspects of the area and voyage. With such great attitudes, there were quite a few standouts: our leader Roger, Jack, Pia, Tamsin, Eamon, Samantha, Natalia & Dr. Annette to name a few. ❤️
Tell us about the Sylvia Earle
Our cabins were very comfortable. I loved the big picture windows. The heated bathroom floors were awesome! (Perfect for drying wet gloves or pants, too;) The food was quite good, and the kitchen staff delightful and very accomodating.
Tell us about the Kayaking
The opportunity to Sea Kayak with the penguins, seals and floating icebergs everywhere was so incredible and unique. There’s nothing like being a part of it all with nature.
Something Else?
Our overall experience was outstanding. We learned a lot from the interesting lectures, exploring out in the field, and getting to experience such vast beauty. Such a knowledgeable and positive team worked beautifully together and took great care of us.
How prepared and excited for Antarctica did you feel?
I felt quite prepared, thanks to the checklist. (& daughters having been before) It’s always an unknown until you get there!
Would you be interested in travelling to The Arctic with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No
Would you consider another trip to Antarctica with Swoop?
No
Do you have any recommendations for Swoop, or feedback about the team?
We happened to be there during a tough transition, after multiple flights were disappointedly canceled due to fog, and hotels were unexpectedly double booked due to folks coming and going all at the same time. Things were a bit confusing at first until we realized what was going on and how unusual the situation was. Clearly, everyone was caught off-guard. Given climate change, I fear there may be more unpredictable weather in our future, and I would recommend having a slightly smoother “emergency” plan in place if this event were to occur again. I think that we travelers were patient, awaiting instructions—but there was a period of confusion and long waits—which can frustrate weary travelers. Staff was calm and cordial, but simply overwhelmed due to the influx of so many all at once. It all eventually worked out, but the staff having a solid plan for that event might be helpful. (like a fire drill—what do you do? Who is handling what? Where do you go and what’s the new & unusual protocol? What do we need to tell our guests so they have earlier understanding of the situation. No real complaints here, and we were the “lucky ones” who got to fly in. We felt bad for the groups who had to be so disappointed:( We got bumped from our expected hotel, and some longer-than-expected waiting added a bit to our already jet-lagged, weary souls. (when we could have used that extra hour of sleep!) I think our group of folks were understanding, but I know many future travelers might not be as patient. Preparation is everything:)
Has your experience changed your perspective in any way?
We need to work together to better take care of our earth!
Do you have any tips or advice for other people planning a trip to Antarctica?
Waterproof pants were an absolute must. A snug & very warm hat helped a LOT. Having many light layers were important. Extra socks & gloves were a smart bonus. I was very happy to have brought my good binoculars from home. Bring thumb drive sticks for picture sharing!
