Ralph
United States Of America
Customer
Rating
4
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Ralph's Trip Date:
9th Jan - 14th Jan 2023
What was your most memorable moment?
--Actually reaching the South Pole.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
4 out of 10
On a scale of 0 to 10, how would you rate your trip: Fly to the South Pole?
10 out of 10
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
No
Was there anything else Swoop could have done for you to help you prepare for your trip?
No, with the information provided, I was fully prepared for the trip.
Do you have any recommendations for Swoop, or feedback about the team?
--It should be made clear to future clients that Swoop is a booking agent. --The hotel provided should be one on the list. --There should be one Swoop representative to deal with instead of several different people.
