Anonymous
United Kingdom
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Anonymous' Trip Date:
22nd Jan - 9th Feb 2024
What was your most memorable moment?
The feeding frenzy of humpback whales and penguins
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Antarctica, South Georgia & Falklands Revealed?
9 out of 10
Were Swoop right to recommend Albatros Expeditions?
Yes
Tell us about Zodiac excursions
These were OK but a lot of the drivers didn't seem that experienced and were nervous in some situations
Tell us about the expedition team
Generally good but thought a few spent too much time with individual clients and was a bit strange
Tell us about the Ocean Victory
Amazing ship but the porthole rooms are not great as no air and some even had the porthole constantly closed when other rooms didn't
Do you have any tips or advice for other people planning a trip to Antarctica?
Don't set expectations on places to go and see but go with the flow based on the weather
Has your experience changed your perspective in any way?
No
Do you have any recommendations for Swoop, or feedback about the team?
Clearer instructions re set up as some info said we got waterbottles but this wasn't the case
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
No
