Singapore

Customer
Rating

8

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

's Trip Date:

20th Dec - 10th Jan 2024

What was your most memorable moment?

Seeing hundreds of thousands of king penguin on South Georgia

Which of the following best describes your adventure?

Average

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

8 out of 10

On a scale of 0 to 10, how would you rate your trip: Discover South Georgia, Antarctica and Falklands?

1 2 3 4 5 6 7 8 9 10

8 out of 10

Tell us about the expedition team

Not a well run machine. 1. Not many ship announcements of sightings to albatross or whales. No point in telling us of sightings as an after event. 2. Knowledgeable team but does not keep a running commentary unless asked. 3. Each person only knows their own role. When asked area which they are not in charge of, an answer of ‘I don’t know’ was given.

Tell us about Zodiac excursions

Knowledge of team varies greatly - just your luck if u are in a zodiac with a newbie who can’t tell u very much.

Tell us about the Sylvia Earle

Cabin was amazing - loved the heated bath room! Food was not as good as expected. - many dishes were over salty - mains not balanced eg a pasta main is 95% pasta with 5% meat or vege - in general food was average given a great ship and service staff. Service staff housekeeper Grace, waiter Otto and head waiter Alain were outstanding.

Tell us about Ushuaia

Do suggest to clients to try out the king crab in town - yummy and good value.

Something Else?

Surprised that there was no ‘souvenir’ of the journey in the form of a printed group picture or a thumb drive of collective pictures provided. Instead we were asked to go to the pc to download them if we wanted it.

Do you have any tips or advice for other people planning a trip to Antarctica?

1. The 3 in 1 jacket comprised of a down jacket and a thick outer shell. Had I know that, I would not have brought my own down jacket. 2. Waterproof pants is a must have given the wet seats on zodiac and wet landing. 3. Taxi from AEP to EZE can be arranged at Remis desk outside arrival

Would you consider another trip to Antarctica with Swoop?

Yes

Would you be interested in travelling to Patagonia with Swoop?

Yes

Would you be interested in travelling to The Arctic with Swoop?

Yes

How prepared and excited for Antarctica did you feel?

Very excited. Quite well prepared.

6 people found this review helpful

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