Anthony
Philippines
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Anthony's Trip Date:
16th Dec - 5th Jan 2024
What was your most memorable moment?
- crossing the river on a horse - seeing feeding orcas
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Original Fly & Cruise Luxury Adventure?
9 out of 10
Were Swoop right to recommend Antarctica 21?
Yes
Tell us about Zodiac excursions
Zodiac excursions were very nice. Sometimes, one hopes that there is more warmth in the way your guides treat everyone. But generally, it is ok.
Tell us about the expedition team
A few members of the expedition team are consistently warm and hospitable. Others have much to learn from these few consistently warm and hospitable people.
Tell us about the Magellan Explorer
Cabin was very nice, and service was fantastic!
Something Else?
It would be nice to see a more people who are like the "hotel staff" - warm and hospitable. Some expedition team members are quite haughty to certain groups of people.
Do you have any tips or advice for other people planning a trip to Antarctica?
Just do it!
Has your experience changed your perspective in any way?
It has reinforced my view of nature!
Do you have any recommendations for Swoop, or feedback about the team?
Warmth- very important in this industry, regardless of who the guests are, and what the roles are of the team members. It is just so striking to see the difference in the warmth shown by all the "hotel" team members compared to the "attitude" of some expedition team members.
How prepared and excited for Antarctica did you feel?
Very excited and very well prepared
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
Yes
Would you be interested in travelling to The Arctic with Swoop?
Yes
