Anonymous
Singapore
Customer
Rating
5
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Anonymous' Trip Date:
15th Dec - 22nd Dec 2024
What was your most memorable moment?
It is just being with all the icebergs and in a place without a city or town.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
5 out of 10
On a scale of 0 to 10, how would you rate your trip: Antarctic Fly & Cruise Safari?
8 out of 10
Were Swoop right to recommend Quark Expeditions?
Yes
Tell us about Zodiac excursions
Very well executed
Tell us about the expedition team
Experienced. Felt like we are in good hands
Tell us about the World Explorer
Excellent cruise ship.
Do you have any tips or advice for other people planning a trip to Antarctica?
I believe most people will go for the first time. It is reallly important to give a clear idea what's going to happen eg we will collect our parka and boots; what sort of plane we will be flying on to Antartica, how each day may go, how cold exactly will be the cruise ship and outside, etc
Has your experience changed your perspective in any way?
Not really. Was just a good trip
Do you have any recommendations for Swoop, or feedback about the team?
All good save for gaps in the engagement with the customer relationship person.
How prepared and excited for Antarctica did you feel?
Not as prepared as I would like to be. Now that I have been through the expedition, I would give a lot more useful tips to new travelers.
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
No
