Helen
Hong Kong
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Helen's Trip Date:
15th Dec - 22nd Dec 2023
What was your most memorable moment?
The zodiac excursions with marine expert such as Anne. She is amazing and so passionate about her profession. We certainly got influenced by her expertise and passion about the love to the marine world and its continue tragic impact by global warming. Just a bit disappointment about the zodiac excursions' cancellations for the last two days of the trip.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Antarctic Fly & Cruise Safari?
9 out of 10
Were Swoop right to recommend Quark Expeditions?
Yes
Tell us about the expedition team
The team is marvellous, so passionate and professional with what they are doing. Like the fact that they are enjoying the excursions as much as we do. Even our mood got influenced by their passion and love of the marine world there, especially the trips with Anne.
Tell us about the World Explorer
The cabin interior is new and clean. The menu and food definitely have room for improvement, particularly the room service. Great disappointment with the oysters Gillardeau.
Tell us about Punta Arenas
The hotel is very old and disappointed with the arrangement. Dream Hotel was full and a few of us were being put into another hotel and the room is very wear out.
