Leslie
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Leslie's Trip Date:
18th Nov - 9th Dec 2024
What was your most memorable moment?
Hard to pick one. The terrain in Antartica is hard to describe and the wild life in South Georgia was almost beyond belief. We had an awesome snowshoe at Fort Point and the hike and pilgrimage to Shackleton's grave was remarkable. We had wonderful meals with expedition staff and fellow travelers. The hotel staff even entertained us at a few meals.
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Discover South Georgia, Antarctica and Falklands?
10 out of 10
Were Swoop right to recommend Aurora Expeditions?
Yes
Tell us about Zodiac excursions
Greg pushed the expeditions and they were just fantastic. The expedition staff was so passionate, knowledge, friendly and accommodating.
Tell us about the expedition team
So amazing. Who ever puts the teams together does so well. Hard to pick. Mario and Adrian were great more seasoned leaders. Mario danced so well with Greg. The snowshoe and climbing staff from New Zealand were wonderful. Bron, Tarn, Paula and Mike were so helpful and enjoyable. Nacho and Kelsey always had a positive attitude, even on tough Zodiac days. Elle and Arie were so delightful from greeting us on and off the boat or running the shop or art class and lectures. The French, Jay and Anton were so knowledgable and approachable. Justine is playing to her strengths in her role as cruise director. Linda and Melina had great knowledge and sense of humors. We didn't see the kayak crew much, but they worked so hard to help those passengers have a wonderful experience. The doctors were so helpful and delightful. We were so blessed to have Greg and Marge on the ship along with HR director Carolyn and her son Liam on the boat.
Tell us about the Greg Mortimer
Great ship. Well designed and the captains did awesome in navigating the seas to help us enjoy the experience. It was beautifully designed and so comfortable. Cabin was great. Food exceeded expectations. The cooks and servers really made you feel taken care of. The hotel staff worked so hard and we really appreciated Cassie.
Tell us about the Camping
We were disappointed it didn't happen, but you can't control the weather.
Tell us about the Snow shoeing & Hiking
Show shoeing was great to get up higher and get some exercise. We didn't know we would do more than 1 snow shoe, so that was a miscommunication. Almost 50 people of the 80 on the ship did the Shackleton hike.
Something Else?
I could have used more help on understanding the dates/times of departure. We had an extra day on the front end, but enjoyed Ushuaia.
Do you have any tips or advice for other people planning a trip to Antarctica?
Wasn't as clear about water proof layer needed.
Has your experience changed your perspective in any way?
It is important to understand the expedition opportunities.
Do you have any recommendations for Swoop, or feedback about the team?
The trip was fantastic.
How prepared and excited for Antarctica did you feel?
The webinar before the trip was really helpful to get focused and prepare. The catamaran trip before departure was a nice treat.
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
Yes
