Shakha
Hong Kong
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Shakha's Trip Date:
18th Jan - 3rd Feb 2025
What was your most memorable moment?
Seeing the penguins jump in and out of the water with a humpback whale swimming nearby and seals all on a sunny calm day while we are a few feet away on a zodiac
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Fly & Cruise Polar Circle?
9 out of 10
Do you have any tips or advice for other people planning a trip to Antarctica?
Do a 5 day on the cruise rather than the 8 day
How prepared and excited for Antarctica did you feel?
Prepared and excited
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
No
Do you have any recommendations for Swoop, or feedback about the team?
There should be people who can respond in a few hrs and not be on their own Patagonia trips or not be available on a weekend when things could go wrong . We were able to manage ourselves but did not feel supported during the trips on many occasions when we sorted out our own situation .
