Sylvia
Ireland
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Sylvia's Trip Date:
26th Dec - 4th Jan 2025
What was your most memorable moment?
Ploughing through the ice, seeing the wildlife
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: South Shetland Islands & Antarctica Voyage?
9 out of 10
Were Swoop right to recommend Albatros Expeditions?
Yes
Tell us about Zodiac excursions
Yes, would have liked more of them.
Tell us about the expedition team
Very knowledgeable and approachable. Scotty the expedition was superb. Ab, the bird expert was excellent. Carina (?) the Austrian marine biologist and Vlad were also very knowledgeable.
Tell us about the Ocean Albatros
Excellent cabin and crew. Food got repetitive but I guess to be expected.
Something Else?
Overall very professional. The kayaking was disappointing, it didn’t happen for our family but there was no communication and we felt there were more opportunities to get the groups out on the water but little effort was made, or so it appeared. More communication would have helped clarify our thinking on this. Miguel - and the cleaning of our suite, was also excellent service
Do you have any tips or advice for other people planning a trip to Antarctica?
No
Has your experience changed your perspective in any way?
Broadened our view of the world
Do you have any recommendations for Swoop, or feedback about the team?
The liaison person Sarah, was adequate.
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No
