Tracey
United States Of America
Customer
Rating
2
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Tracey's Trip Date:
26th Dec - 4th Jan 2025
What was your most memorable moment?
Seeing first iceberg
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
2 out of 10
On a scale of 0 to 10, how would you rate your trip: South Shetland Islands & Antarctica Voyage?
6 out of 10
Tell us about the Ocean Albatros
Cabin was nice, clean and well maintained. Company oversold cabin space, too many people onboard.
Tell us about the expedition team
They were somewhat knowledgeable but not very personable, just there to do a job.
Tell us about Zodiac excursions
Too short
Were Swoop right to recommend Albatros Expeditions?
No
Do you have any tips or advice for other people planning a trip to Antarctica?
This is by no means an expedition, it is 100% cruise, you stand in line at a buffet like any cruise ship. Walking 1 mile on land is not expedition, nor is riding in a zodiac.
Has your experience changed your perspective in any way?
Yes I would never do another cruise.
Do you have any recommendations for Swoop, or feedback about the team?
Learn more about the trips, don’t sell an expedition that is really a cruise, advise people there is a lot if down time, sitting and waiting.
How prepared and excited for Antarctica did you feel?
We were very prepared but that was due to our own education.
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
No
