Mary Anne
Canada
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Mary Anne's Trip Date:
19th Jan - 10th Feb 2025
What was your most memorable moment?
Our first sightings of penguins swimming beside our ship and beautiful icebergs floating by.
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Antarctic Fly & Sail Combination?
10 out of 10
Tell us about Zodiac excursions
Loved all the expeditions. Just wanted to do more.
Tell us about the expedition team
Great. Very experienced, fun loving and had our best interests at heart. They all had their area of interest so lectures etc. Were very good and informative.
Tell us about the Greg Mortimer
Comfortable ship. Food great
Something Else?
Unfortunately our trip was the trip that had 3 major incidents. Bus crash, fellow cruise member had an unexpected death in family and had to be evacuated and then a fellow passenger had a major health issue and we had to turn the ship around back to King George Island. Our understanding of having remote evacuation insurance was that if there was an issue there were systems in place to get the person back to care that would not impact everyone else. Because of this incident we lost two days of travelling further along the Peninsula as we had to travel back to King George Island and then wait for a window of opportunity for a plane to fly in. We are glad the person got care but feel strongly remote evacuation insurance which is mandatory to have should be explained better for travelling in this area.
Do you have any tips or advice for other people planning a trip to Antarctica?
See above.
Has your experience changed your perspective in any way?
No. Even with our incidents on our trip it was a spectacular trip that we are thankful we could enjoy.
Do you have any recommendations for Swoop, or feedback about the team?
We highly recommend Carys and her knowledge and professionalism.
How prepared and excited for Antarctica did you feel?
Very excited. We felt very prepared with all the information you sent
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No
