SUBHASIS BANERJEE
India
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
SUBHASIS BANERJEE's Trip Date:
1st Feb - 16th Feb 2025
What was your most memorable moment?
Sighting of the wild in the world's best known wilderness, especially the Whales
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Original Fly & Cruise Expedition Cruise?
10 out of 10
Were Swoop right to recommend Antarctica 21?
Yes
Tell us about Zodiac excursions
Beautiful arrangement, safety as prime, wading through the iceberg strewn waters was very special.
Tell us about the expedition team
Outstanding team with huge experience, always alert to give us the best experience
Tell us about the Ocean Nova
The best ship possible for the kind of expedition experience we wanted. Cabin was lovely. Food area could have some major improvement, especially for people with dietary preferences. We had mentioned specifically that 'we don't eat beef' but there was beef in almost every meal and no alternates were provided (which we normally get when travelling elsewhere). Our companions were vegetarians and option for them w?as very limited. What was the use of providing the preferences so early in the plans
Do you have any tips or advice for other people planning a trip to Antarctica?
They must confirm and reconfirm in writing about dietary restrictions and availability. Food needs to be improved. Ocean Nova as a ship should be most preferred for people who want the maximum landing and experienced crew with specialists in wildlife, snow, living in Antarctica, expedition leader etc.
Has your experience changed your perspective in any way?
Yes, the convincing that your team does and the reality may be different, specially in the food section. Many of the expedition members discussed this during our conversation and had valid comments to make.
Do you have any recommendations for Swoop, or feedback about the team?
You have to be in touch with reality, otherwise it is easy to earn a bad name. You are our first point of contact and therefore we rely on you a lot. Once there, if the picture changes there is very little that can be done. It can damage your reputation.
How prepared and excited for Antarctica did you feel?
Very excited and extremely well prepared with your guidance
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
Yes
Would you be interested in travelling to The Arctic with Swoop?
Yes
