Keith
United Kingdom
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Keith's Trip Date:
16th Jan - 14th Feb 2025
What was your most memorable moment?
Visit to south georgia
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
Were Swoop right to recommend Swan Hellenic?
Yes
Tell us about Zodiac excursions
Yes, all safe, well managed and great crew. Loved travelling through water crammed with broken floating ice.
Tell us about the expedition team
All knowledgeable, friendly and engaging
Tell us about the SH Diana
Lovely ship, in great condition and very well equipped. Every single member of staff was friendly and helpful. Food was great, even for us vegetarians! Always food and drink available. Cabin was very comfortable, not at all claustrophobic. Would not hesitate to recommend this ship to anyone.
Something Else?
Free wifi is very limited and it is extremely expensive to buy a higher level of service. Disappointing that they were unable to provide correct size of expedition jacket despite 5 months notice.
Do you have any tips or advice for other people planning a trip to Antarctica?
Don't overpack - you don't need that much stuff!
Has your experience changed your perspective in any way?
Didn't realise how large and impressive the Falklands and South Georgia are. Came away with great respect for the regulations and practices designed to protect the environment of Antarctica and S Georgia. Amazing to see wildlife thriving and not scared of people. If this much wildlife can live in the antarctic, imagine what less hostile places should be like if we hadn't messed it up so badly. Disheartening to see the significant impact of H5N1 bird flu on seals.
Do you have any recommendations for Swoop, or feedback about the team?
No
How prepared and excited for Antarctica did you feel?
Should have done more research before going
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
No
