Rich
United States Of America
Customer
Rating
1
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Rich's Trip Date:
4th Mar - 14th Mar 2025
What was your most memorable moment?
Kayaking
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
1 out of 10
On a scale of 0 to 10, how would you rate your trip: Classic Peninsula Voyage?
9 out of 10
Tell us about the expedition team
Excellent
Tell us about Zodiac excursions
Did one zodiac excursion that should have been a kayaking outing. Weather was calm, sunny and no wind. Zodiac and guide were fine
Were Swoop right to recommend G Adventures?
Yes
Tell us about the MS Expedition
All excellent
Tell us about the Kayaking
Yes enjoyed it immensely. Had one day we should have been permitted to kayak. Weather was sunny, calm and no wind. We were forced to do a zodiac excursion instead
Something Else?
Would like to see some sort of "promote from within" type of program that doesn't keep Philipino staff in housekeeping and kitchen positions exclusively. They are not at all represented in expedition staff
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
No
Do you have any tips or advice for other people planning a trip to Antarctica?
Avoid overpaying
Do you have any recommendations for Swoop, or feedback about the team?
Stop price gouging. It's unethical and unnecessary.
Has your experience changed your perspective in any way?
Yes, I realized Ticketmaster isn't the only company that pre-purchases tickets and sells them at an enormous mark-up. Will never use swoop again knowing this is their business model