Andrew
United States Of America
Customer
Rating
7
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Andrew's Trip Date:
11th Feb - 22nd Feb 2025
What was your most memorable moment?
Whales, icebergs, penguins and kayaking.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Original Fly & Cruise Expedition Cruise?
8 out of 10
Tell us about the Ocean Nova
Outdated and run down. Fitness room was a joke. Not excited about paying a "per device" charge for internet access. Lack of food selection. Should not charge for standard bar drinks. I felt "nickeled and dimed."
Tell us about the Kayaking
Excellent program. Teal and Daria prioritized safety while making the experience amazing. Wish we could have coordinated pictures better to capture this amazing experience. By landing ashore after kayaking, I felt that we did not miss out on anything. Well done!
Tell us about the expedition team
Great staff. Passionate about their jobs and their engagement with customers.
Tell us about Zodiac excursions
Well done.
Were Swoop right to recommend Antarctica 21?
Yes
Do you have any recommendations for Swoop, or feedback about the team?
Better and simpler communications.
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
Yes
Do you have any tips or advice for other people planning a trip to Antarctica?
Don't over-pack. Bring waterproof pants, but not ski pants.
How prepared and excited for Antarctica did you feel?
Well prepared.