Jatasha

United States Of America

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Jatasha's Trip Date:

25th Feb - 9th Mar 2025

What was your most memorable moment?

Polar plunging and being surrounded by whales in a zodiac

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

10 out of 10

On a scale of 0 to 10, how would you rate your trip: Antarctic Basecamp Adventure?

1 2 3 4 5 6 7 8 9 10

10 out of 10

Do you have any tips or advice for other people planning a trip to Antarctica?

Yes, plan for three beforehand in Ushuaia and 2 after in Buenos Aires. Bring the suggested layers and hand warmers and you’ll be good to go.

Do you have any recommendations for Swoop, or feedback about the team?

There was some misinformation or outdated information that came from our specialist. We were worried we be at a loss without Argentinian Pesos in Ushuaia when we were unable to get them but everywhere we went took credit cards so you should inform people that if they have any Visa card that doesn’t have a foreign exchange charge they will be fine to use it everywhere with no additional charges. Uber was also fantastic in Ushuaia. We were told we would need to get Taxis and with the language barrier and no pesos we were so concerned and worried about this. Please tell your people that Uber is thriving in Ushuaia and that it is the best mode of transportation if you don’t have the language or pesos. It was extremely reliable. People also tell your people that for this expidition everyone was given the opportunity to participate in ALL activities. We were given the impression that we would only be able to make one a priority and this was frustrating considering all of the money we had spent. You are given the opportunity to participate in mountaineering no matter what your skill level is (I had never done it) and you did not need to but additional boots. The ones the provided was fine. The site has misinformation indicating that you need to buy boots with crampons otherwise you won’t be able to participate. Take that down. It’s not true. You listed La Posta Apartments in the hotels to stay in. I would highly highly recommend this. It was majorly convenient and very cost effective. Keep that up and keep pushing that place.

How prepared and excited for Antarctica did you feel?

Very

Would you consider another trip to Antarctica with Swoop?

Yes

Would you be interested in travelling to Patagonia with Swoop?

Yes

Would you be interested in travelling to The Arctic with Swoop?

Yes

4 people found this review helpful

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