Lau Ken Poh

Malaysia

Customer
Rating

7

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Lau Ken Poh's Trip Date:

17th Jan - 30th Jan 2019

Lau Ken Poh's Ship:

MS Adventurer

Overall, how was your trip?

Highlight was Wilhelmina Bay where we saw whales up close and personal. Landscapes was surreal, and pretty amazing. Wildlife, only saw two types of penguins which was the gentoo and adelie, hoped to see more. People were great. Surprises - the ship decided to delay sail to the next day because we had to wait for 2 passengers who were late due to airport strike - honestly the two passengers should not fly in at the last minute to board such an important cruise and the ship of 100+ people should not have to wait for 2 people... - and also partially due to a 'storm' - but next day we sail we caught another storm anyway.

In one sentence, what did you think of Antarctica? Did it live up to your expectations?

At first a very slow start, but later turned out to be decent and pretty good.

Would you visit again?

Yes

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

7 out of 10

You chose a/an Discovering the Antarctic Peninsula experience. How was that experience?

Expectations were somewhat met. Many places at the beginning were blocked and we couldn't do any zodiac excursions. Seems like sailing below the antarctic circle is ....just that - crossing a line. Expected to see a bit more below ...

If Swoop arranged some of your travel before/after your voyage. How did we do?

Travel arrangement before - staying at the Arakur but having to check out early and wait a few hours before we get transferred to the ship - did not like this at all. At least some arrangements could have been made for us to get to the ship earlier or late checkout. Travel arrangement after - great. no problems. Did not receive the swoop neck scarf that was sent out to some participants!!!!

How were your experiences on the zodiac excursions and shore landings?

Zodiac departure could have been planned better. Split landings/cruisings were handled albeit poorly where the group dressed up in everything had to wait inside the ship in full gear which was hot!! Confusions about groups going to landing or groups going to cruise...

Do you have any tips or advice for other people planning a trip to Antarctica?

Maybe forget crossing the antarctica circle line... seems like there's a lot of time wasted getting there ....

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