Michael Walton
United Kingdom
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Michael Walton's Trip:
Falklands, South Georgia & Antarctic AdventureMichael Walton's Trip Date:
19th Dec - 11th Jan 2019
Michael Walton's Ship:
PlanciusOverall, how was your trip?
It was outstanding in every way
In one sentence, what did you think of Antarctica? Did it live up to your expectations?
I have been before so it was as expected and out of this world
Would you visit again?
No
How was the service that Swoop provided?
Well satisfied
How likely is it that you would recommend Swoop to a friend?
10 out of 10
You chose a/an Falklands, South Georgia & Antarctic Adventure experience. How was that experience?
I had been previously with Polar Pioneer and so had something to compare. The ship food and accommodation were better but the expedition side was not as good a my first trip.
If Swoop arranged some of your travel before/after your voyage. How did we do?
Excellent service All went like clock work. All hotels and transfers good. Flights with Iberia however is worst Business Class Service I have ever experienced.
How were your experiences on the zodiac excursions and shore landings?
This is the one area I would criticise. I have sailed on 3 previous expedition cruises includes a trip to South Georgia and Antarctica with the ship's operator in 2013. This cruise on Plancius was the least adventurous of any. Shore landings were by comparison very restrictive and limited. One Zodiac cruise in S Georgia and two very short walks with One Zodiac Cruise in Antarctica in 18 days is poor and unadventurous and some Expedition staff were officious to the point of unpleasantness. Plancious not for the adventurous.
