Customer Reviews

We know how easy it is to fall in love with the idea of curious penguin chicks and sparkling glaciers, but what is it really like to visit Antarctica with Swoop? We decided to let our customers do the talking and share their experiences below.

Nancy Stagner  - USA Travelled: January 2018

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Loved the trip. Weather was good the first four days after arrival. We personally loved Iceberg Alley. Wildlife was great. A big surprise was that 65% of the travelers were a French group. Although they were often separated from the English speaking group with their own interpreters in the sessions where both languages had to be presented it became a problem because the French passengers continually talked through the English speaking portion and we needed to listen to the French. I was under the impression that if the trip was advertised as English speaking that is all it would be. It did not take long before we realized that the French group did not feel they had to obey staff instructions - particularly staying behind certain boundaries while waiting for zodiacs on shore, waiting in lines for eating,stairs,and boarding zodiacs from ship, etc. Some of the guides had difficulties with the group getting too close to penguins and not staying within the red poles while walking. Even boarding the buses to the airport presented problems with the drivers because of how the French guides wanted them to board, etc. and had to spend their time trying to sort things out. It was a distraction that did not have to happen. The ship operator's Staff and guides were top notch. Very calm, capable and knowledgeable.

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Lucien  - South Africa Travelled: January 2018

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Main highlights: walking amid penguins and seals, watching icebergs float by, watching up to 40 blue whales feeding around the ship, following into the footsteps of Shakelton and just gazing at the glaciers. we met a lot of varied nationalities and interesting people. biggest surprise was how tame the dreaded Drake passage was!

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Carla & Ross MacHattie  - Canada Travelled: December 2017

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

This was truly a trip of a lifetime. The staff ensured it was a safe and incredible experience. The other guests were interesting like minded individuals. The wildlife was up close and personal. The views were beyond imagination. To be a guest in such a magical place was a true privilege.

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Chris & Amy  - USA Travelled: December 2017

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

We experienced everything from close encounters with whales (while kayaking), playful penguins and seals, crumbling glaciers, to the roar of mother nature when the wind went from calm to more than 50 knots in less than five minutes. The staff was superb, and the ship and service impeccable.

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Raymond & Claire Floreancig  - Belgium Travelled: December 2017

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

The only land with no country ,no human being living there, only wild life and breathtaking landscape. No pollution , and when not windy the fantastic sound of silence. But how long will it last untouched ? So it is been a privilege to be there while still pure .

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Sam  - UK Travelled: December 2017

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

It is almost impossible to describe Antarctica in a few simple sentences. We were treated to her best - spectacular weather, amazing wildlife, surreal scenery. Having spoilt us, Antarctica decided to throw a tantrum and fog delayed us somewhat at King George Island. This just added another dimension to our trip and we got to sail the Drake. (Sof got her wish!) Highlights - way too many. Cruising through the ice to the Antarctic Circle in glorious sunshine, Kayaking with Humpback Whales - literally! They were that close we got caught up in their bubble nets. Watching the kamikaze penguin come face to face with a Leopard Seal. (Have you ever seen a surprised penguin? He loved!) Feeling so small, insignificant and wanting to desperately protect the fragility of this amazing continent as we listened to calving ice and absorbed the silence of the glacial splendour that is one facet of Antarctica. The ship operator's staff were amazing. They worked really well together as a team. As Kayakers we were exceptionally lucky. Great group, great guides, awesome experience. A great group on board - even with the Chinese. I think the delay and Drake Crossing highlighted how well the dynamics between crew, staff and passengers worked. We felt very protective of the staff when we finally left the Vavilov. Antarctica was a surprise, the fog was a surprise. Epic. Just epic. The whole trip was epic! Biggest surprise - our upgrade and that bottle of wine.

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